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privacy policy

[ BTQ Clinic Website Terms of Use ]

BTQ Clinic (hereinafter referred to as “Hospital”) places great importance on the protection of your personal information and complies with the 『Personal Information Protection Act』.

Effective Date: June 2, 2025
Announcement Date: May 25, 2025

The order of this Privacy Policy is as follows:

  1. Items of personal information collected and methods of collection

  2. Purpose of collection and use of personal information

  3. Retention and use period of personal information

  4. Procedure and method for destroying personal information

  5. Providing and sharing personal information

  6. Handling of collected personal information

  7. Rights of users and legal representatives and how to exercise them

  8. How to withdraw consent/cancel membership

  9. Matters concerning the installation/operation and refusal of automatic personal information collection devices

  10. Personal Information Manager

  11. Measures to ensure the safety of personal information

  12. Obligation to notify of policy changes

Article 1. Items of personal information collected and collection method

The hospital collects only the minimum amount of personal information necessary to provide services.

[Medical Information]

  • Name, resident registration number, address, contact information, medical records, etc.
    ※ In accordance with the Medical Act, unique identification information and medical information are retained and collected without separate consent.

[Items collected during website consultation]

  • Required fields: Name, ID, Password, Email, Contact

  • Optional: Whether to receive emails

  • Automatically collected information: access logs, IP information, cookies, service usage records, etc.

[Collection method]
Website, written documents, telephone, consultation bulletin board, email, etc.

Article 2. Purpose of collection and use of personal information

[Medical Information]

  • Provision of medical services and administrative services such as billing and collection of medical fees

[Homepage consultation information]

  • Providing consultation, providing notices, conducting surveys, etc.

Article 3. Retention and use period of personal information

[Medical Information]

  • Stored in accordance with medical law

[Homepage consultation information]

  • Retention for up to 3 years in accordance with relevant laws and regulations

Article 4. Procedures and methods for destroying personal information

[Destruction Procedure]

  • Destroy immediately upon achieving the purpose

[Destruction method]

  • Electronic files: Deleted in a way that makes them unrecoverable

  • Paper documents: Shred or burn

Article 5. Provision and sharing of personal information

  • Provision based on legal grounds such as Health Insurance Review & Assessment Service

  • For statistical and academic research purposes: Provided in non-identifiable form

  • Provided in accordance with legal procedures upon request by investigative agencies

Article 6. Handling of collected personal information

  • Trustee: 

  • Consignment work: 

  • Retention period: 

Article 7. Rights of users and legal representatives and methods of exercising them

  • For children under 14 years of age, consent from a legal representative is required.

  • Requests for inspection, correction, and deletion are possible

Article 8. Method of withdrawal of consent/membership withdrawal

  • Request through the website My Page or to the person in charge of personal information

Article 9. Installation/operation and refusal of automatic personal information collection devices

  • Automatic collection of connection information through cookies

  • You can opt out via your browser settings

Article 10. Personal Information Management Officer

Article 11. Measures to ensure the safety of personal information

  • Implement technical/administrative measures such as firewalls, access restrictions, and security training

Article 12. Obligation to notify of policy changes

  • In case of changes to the content, a notice will be posted on the website at least 7 days prior to implementation.

Video information processing device operation and management policy

Article 1. Purpose of installation

  • Facility safety and fire prevention, customer protection

Article 2. Installation location and scope

  • Interior and entrance hallways, etc.

Article 3. Manager and Access Authority

  • Representative Lee Won-cheol (000-000-0000)

Article 4. Filming time and storage

  • 24-hour recording, server storage within 30 days

Article 5. Method of video verification

  • Confirmation possible upon request from the manager after visiting the hospital

Article 6. Restrictions on viewing

  • Allowed only for the purpose of protecting oneself or life/body

Article 7. Safety measures

  • Implement security measures such as encryption, access log management, and locking devices

Article 8. Notice of policy changes

  • Notice on the website at least 7 days prior to change

(Supplementary Provisions)
(Effective Date) These Terms will be effective from June 2, 2025.
▷ In principle, membership registration is based on the member's own registration. If a member registers using false information, the member will be expelled and the false member will be legally responsible for any damages resulting from this.

Copyright ⓒ BTQ Clinic all rights reserved

Refusal of unauthorized collection of emails


Refusal of unauthorized collection of e-mail addresses (Refuse Collect E-mail)


We prohibit the collection of email addresses posted on this website without permission using email collection programs or other technical devices. Please be aware that violations are subject to criminal punishment under the Information and Communications Network Act.


Act on Promotion of Information and Communications Network Utilization and Information Protection [Partially revised on December 18, 2002, Law No. 06797]

Article 50-2 (Prohibition of unauthorized collection of e-mail addresses, etc.)


No one may collect e-mail addresses using a program or other technical device that automatically collects e-mail addresses from an Internet homepage that clearly states that collection of e-mail addresses is prohibited.


No person shall sell or distribute e-mail addresses collected in violation of the provisions of Paragraph 1.


Anyone who knows that an e-mail address is prohibited from collection, sale, and distribution under the provisions of Paragraphs 1 and 2 shall not use it to transmit information.


Article 65-2 (Penalties) Any person who falls under any of the following items shall be subject to a fine of not more than 10 million won.


A person who has taken technical measures in violation of the provisions of Article 50, Paragraph 4


A person who transmits advertising information for profit in violation of the provisions of Article 50, Paragraph 6


A person who collects, sells, distributes, or uses e-mail addresses to transmit information in violation of the provisions of Article 50-2

Terms and Conditions

[BTQ Member Website Membership Terms and Conditions]

Chapter 1: General Provisions

Chapter 2: Service Use Agreement

Chapter 3: Obligations of the Contracting Parties

Chapter 4: Use of Services

Chapter 5: Termination of Contract and Restrictions on Use

Chapter 6: Other

Chapter 1 General Provisions

Article 1 (Purpose)

These terms and conditions are intended to regulate the terms and procedures for using all services (hereinafter referred to as “services”) provided by this website.

Article 2 (Definition)

The definitions of terms used in these Terms and Conditions are as follows:

1. User: A person who receives services provided by this center in accordance with these terms and conditions.

2. Service Agreement: Agreement entered into between the Center and the user in relation to the use of the service.

3. Registration: An act of completing a service use agreement by filling out the relevant information in the application form provided by the head office and agreeing to these terms and conditions.

4. Member: A person who has registered as a member by providing the personal information required for membership on our site.

5. User number (ID): This number is selected by the user and approved by the head office for member identification and use of member services.

A combination of English letters and numbers (only one ID can be issued per resident registration number)

6. Password: A combination of English letters, numbers, and special characters set by the user to protect the member's information.

7. Termination of Use: The expression of intent by the head office or member to terminate the service agreement after using the service.

Article 3 (Effectiveness and Change of Terms and Conditions)

If a member does not agree to the changed terms and conditions, he or she may request withdrawal (cancellation) of membership. If he or she continues to use the service without expressing objection even after 7 days from the effective date of the changed terms and conditions, he or she will be deemed to have agreed to the changes in the terms and conditions.

① These terms and conditions take effect when they are posted on the service screen or announced through the notice board or other methods.

② The head office may change the contents of these terms and conditions if it deems it necessary, and the changed terms and conditions will be posted on the service screen. If you do not express your intention to reject the changed terms and conditions even after 7 days from the date of posting,

If you continue to use the Service, you will be deemed to have agreed to the changes to the Terms.

③ If the user does not agree to the changed terms and conditions, he/she may discontinue using the service and cancel his/her membership registration. If he/she continues to use the service, he/she will be deemed to have agreed to the changed terms and conditions.

The changed terms and conditions shall be deemed effective in the same manner as the preceding paragraph.

Article 4 (Applicable Provisions)

Matters not specified in these Terms and Conditions shall be governed by the provisions of the Framework Act on Telecommunications, the Telecommunications Business Act, and other relevant laws and regulations.

Chapter 2 Service Use Agreement

Article 5 (Establishment of Use Agreement)

The service agreement is established through the head office's approval of the user's application for use and the user's agreement to the terms and conditions.

Article 6 (Application for Use)

To apply for membership, users can fill out the membership application form requested by our center on the service's member information screen and enter their personal information.

Article 7 (Approval of application for use)

① If a member applies for service by accurately filling in all items in the application form, the application for service use will be approved unless there are special circumstances.

② In the following cases, approval for use may not be granted.

1. When you did not apply under your real name

2. When applying using someone else’s name

3. If the application for use contains false information

4. When the application is made with the purpose of disturbing the peace, order, or public morals of society.

5. When other application requirements set by the head office are not met.

Article 8 (Changes to contractual terms)

If there are any changes to the information provided at the time of application for use, the member must make corrections. The member is responsible for any problems that arise from failure to make corrections.

Chapter 3 Obligations of Contracting Parties

Article 9 (Obligations of the Head Office)

The head office will not disclose or distribute to a third party any personal information of members known in relation to the provision of services without the member’s consent. However, this does not apply in cases where there is a request from a government agency in accordance with the provisions of laws such as the Framework Act on Telecommunications, there is a purpose of criminal investigation, or there is a request in accordance with procedures stipulated in other relevant laws.

Article 10 (Member's Obligations)

① Members must not commit the following acts when using the service.

1. Acts of using another member's ID illegally

2. Acts of duplicating, publishing or providing information obtained from the service to third parties

3. Acts that infringe upon the copyright of this site, copyrights of third parties, or other rights

4. Acts of distributing content that violates public order and morals

5. Acts that are objectively judged to be connected with crime.

6. Any act that violates other related laws and regulations.

② Members may not use the service for business activities, and the company is not responsible for any results arising from the use of the service for business activities.

③ Members may not transfer or donate their right to use the service or other contractual status to others, nor may they provide it as collateral.

Chapter 4 Service Use

Article 11 (Member's Obligations)

① Members are responsible for maintaining their own email, bulletin board, registration information, etc. as needed.

② Members may not arbitrarily delete or change the materials provided by this center.

③ Members must not post content that violates public order and morals or infringes on the copyrights or other rights of third parties on the website of this organization. Members are responsible for all consequences that may arise from posting such content.

Article 12 (Post Management and Deletion)

In order to operate the service efficiently, the member's memory space, message size, storage period, etc. may be limited, and registered content may be deleted without prior notice if it falls under any of the following items.

1. If the content defames or slanders other members or third parties and damages their reputation.

2. In case the content violates public order and morals.

3. If the content is deemed to be related to criminal activity.

4. If the content infringes upon the copyright of this site, the copyright of a third party, or other rights.

5. If a member posts obscene material on the website or bulletin board of this institution or links to an obscene website.

6. In cases where it is judged to be in violation of other related laws and regulations

Article 13 (Copyright of Posts)

The copyright of the post belongs to the poster, and members cannot use the information posted on the service for commercial purposes, such as processing or selling information obtained through the use of the service.

Article 14 (Service Usage Time)

In principle, the service is available 24 hours a day, 365 days a year, unless there are special business or technical issues. However, this does not apply in the event of regular inspections or other reasons.

Article 15 (Responsibility for Service Use)

You must not use the service to perform acts such as hacking, linking to pornographic websites, or illegally distributing commercial software. We are not responsible for any results or losses from business activities or legal actions by relevant organizations that result from violations of this provision.

Article 16 (Suspension of Service Provision)

In the following cases, service provision may be suspended.

1. In case of unavoidable circumstances due to construction work such as maintenance of service facilities

2. When a fixed-term telecommunications service provider as stipulated in the Telecommunications Business Act has suspended telecommunications services

3. When system check is required

4. In case of other force majeure reasons

Chapter 5 Contract Termination and Restrictions on Use

Article 17 (Contract termination and usage restrictions)

① When a member wishes to terminate the service agreement, the member must submit a request for termination via the Internet, and the head office will take action after verifying the member’s identity.

② If a member commits any of the following acts, the head office must notify the user of its intention to terminate the service at least 30 days in advance and provide the user with an opportunity to express his/her opinion.

1. If you steal someone else's user ID and password

2. In case of intentional interference with service operation

3. If you apply for membership with false information

4. If the same user registers twice with different IDs

5. In case of disseminating content that is detrimental to public order and morals

6. If you commit an act that damages or harms another person’s reputation

7. When transmitting a large amount of information or advertising information for the purpose of interfering with the stable operation of the service.

8. In case of distributing computer virus programs that cause malfunction of information and communication equipment or destruction of information, etc.

9. In case of infringement of the intellectual property rights of the head office, other members, or third parties.

10. In case of illegal use of another person’s personal information, user ID, and password.

11. If a member posts obscene material on his/her homepage or bulletin board or links to an obscene website.

12. In case it is judged to be in violation of other related laws and regulations

Chapter 6 Others

Article 18 (Prohibition of Transfer)

Members may not transfer or donate their right to use the service or other contractual status to others, and may not provide this as collateral.

Article 19 (Compensation for damages)

The head office shall not be liable for any damages suffered by members in connection with services provided free of charge, except for damages caused by the head office's intent or gross negligence.

Article 20 (Exemption Clause)

① If the Center is unable to provide services due to natural disasters, war, or other force majeure, the Center is exempt from responsibility for providing services.

② The head office is exempt from liability for damages resulting from unavoidable reasons such as maintenance, replacement, regular inspection, or construction of service facilities.

③ The head office is not responsible for any service disruption caused by the member’s fault.

④ The head office is not responsible for any losses incurred by members due to benefits expected from using the service or information obtained through the service.

⑤ The head office is not responsible for the reliability, accuracy, etc. of information, data, and facts posted by members on the service.

Article 21 (Jurisdiction)

In the event that a lawsuit is filed regarding a dispute arising from the use of the service, the court with jurisdiction over the location of our headquarters shall be the exclusive court of jurisdiction.

Supplementary Provisions

– Announcement date: March 1, 2025

– Effective Date: March 8, 2025

Patient's Rights and Obligations (Related to Article 1-2, Paragraph 1)

1. Patient's Rights

A. Right to receive medical treatment

Patients receive appropriate health care services to protect their health, regardless of gender, age, religion, status, or economic circumstances.

This right shall not be violated for any reason, and medical personnel shall not refuse treatment without a justifiable reason.

B. Right to know and right to self-determination

Patients receive appropriate health care services to protect their health, regardless of gender, age, religion, status, or economic circumstances.

This right shall not be violated for any reason, and medical personnel shall not refuse treatment without a justifiable reason.

D. Right to confidentiality

Patients are protected from confidentiality regarding their physical and health information related to treatment, and medical professionals and medical institutions may not disclose any confidential information without the patient’s consent.

Except in cases prescribed by law, such as criminal investigations, secrets may not be leaked or published.

a. Right to seek redress for damages

If a patient's rights are violated and he or she suffers life-threatening, physical, or financial damage,

You can seek advice and apply for relief from the Korea Medical Dispute Mediation and Arbitration Agency (02-6210-0114, www.k-medi.or.kr).

2. Patient's Obligations

A. Duty of trust and respect for medical professionals

Patients must accurately inform their health-related information to medical professionals and trust and respect the medical professionals' treatment plans.

B. Obligation not to receive treatment through improper means

Patients must identify themselves before receiving treatment, and must not use false or fraudulent methods, such as receiving treatment under someone else's name.

Not receiving treatment.

Copyright ⓒ BTQ Clinic all rights reserved

Refusal of unauthorized collection of emails


Refusal of unauthorized collection of e-mail addresses (Refuse Collect E-mail)


We prohibit the collection of email addresses posted on this website without permission using email collection programs or other technical devices. Please be aware that violations are subject to criminal punishment under the Information and Communications Network Act.


Act on Promotion of Information and Communications Network Utilization and Information Protection [Partially revised on December 18, 2002, Law No. 06797]

Article 50-2 (Prohibition of unauthorized collection of e-mail addresses, etc.)


No one may collect e-mail addresses using a program or other technical device that automatically collects e-mail addresses from an Internet homepage that clearly states that collection of e-mail addresses is prohibited.


No person shall sell or distribute e-mail addresses collected in violation of the provisions of Paragraph 1.


Anyone who knows that an e-mail address is prohibited from collection, sale, and distribution under the provisions of Paragraphs 1 and 2 shall not use it to transmit information.


Article 65-2 (Penalties) Any person who falls under any of the following items shall be subject to a fine of not more than 10 million won.


A person who has taken technical measures in violation of the provisions of Article 50, Paragraph 4


A person who transmits advertising information for profit in violation of the provisions of Article 50, Paragraph 6


A person who collects, sells, distributes, or uses e-mail addresses to transmit information in violation of the provisions of Article 50-2